Dale H. Besterfield, Ph.D., P.E., College of Engineering, Southern University at For undergraduate and graduate courses in Total Quality Management, Quality. This edition is manufactured in India and is authorized for sale only in Original Edition entitled Total Quality Management, 3rd edition by Besterfield, Dale H. 3rd ed.,International ed. Upper Saddle River, NJ: Prentice Hall, pages, , English, Book; Illustrated, 8. Total quality management / Dale H. Besterfield.
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Total Quality Management, 3rd Edition
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Reflects revision of ISO NONE ] [ Writing: We deliver in 5 – 9days and respond quickly to customer queries. Presenting sufficient theory to ensure a sound understanding of basic concepts, this progressive text provides a fundamental, yet comprehensive exploration of total quality management TQM in an all-encompassing, single-volume review that covers not only the principles and practices, but also the tools and techniques.
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